Accessing the Action Center
Click Action Center in the left sidebar. The page loads with all pending action items from your experiments, sorted by most recent by default.Understanding action items
Each action item represents a specific finding from an experiment result. The item tells you:- Source — which experiment (or other source) generated the recommendation
- Category — the query category or topic area the finding relates to
- Action data — the specific insight, such as a list of gaps or negative sentiment themes
- Created date — when the finding was detected
- Status — whether the item is pending or has been marked complete
Action source types
- Experiment
- Content
Items sourced from experiment results are the most common. They are generated when an execution completes and the platform identifies:
- Query categories with low or zero visibility
- Competitors outperforming you across specific models
- Negative sentiment trends requiring content updates
- Significant drops in mention rate compared to previous executions
Filtering and sorting
Use the filter bar at the top of the Action Center to narrow down the list to what matters most right now.
You can combine multiple filters at the same time. To reset, clear all active filters.
Sorting
Click the Sort control to change the ordering. Available sort options:- Newest first (default) — most recently created items appear at the top
- Oldest first — useful for working through a backlog in order
Marking items complete
When you have addressed a recommendation — for example, updated your content to close a visibility gap — mark the action item as complete to keep your list clean.1
Find the action item
Locate the item in the list. Use filters to narrow down to the relevant experiment or category if needed.
2
Mark as complete
Click the Mark complete button or checkbox on the action item card. The item moves to the Completed view immediately.
3
Confirm in Completed view
Switch the status filter to Completed to verify the item was recorded, along with the timestamp of when it was completed.
Completion is recorded per organization. Any member of your organization can mark items complete, and the record shows who completed each item and when.
Reopening a completed item
If you need to revisit a recommendation — for example, if a follow-up execution shows the issue persists — you can reopen a completed item.1
Switch to Completed view
Set the Status filter to Completed to see your resolved items.
2
Reopen the item
Click Reopen on the completed item card. The item returns to Pending status and reappears in your active list.
Working through your backlog
Related
Experiments overview
Learn how experiments generate the data behind action items.
Experiment results
Review the raw results that action items are derived from.
AI Insights Agent
Ask questions about your experiment data in plain language.
Scheduling
Automate executions so action items stay current.