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Signing in

Go to app.tryxlr8.ai to access XLR8.ai. On the welcome screen, choose Sign In or Sign Up. Enter your email address to sign in. You can use an email/password combination or any social login method presented on the sign-in screen. After you authenticate, XLR8.ai opens Experiments by default (or Welcome if you still need to finish setup).
Bookmark app.tryxlr8.ai for quick access. Your session persists across browser restarts unless you explicitly sign out.

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Creating an account

1

Open the sign-up screen

Go to app.tryxlr8.ai and click Sign Up.
2

Enter your details

Provide your email address and choose a password. Alternatively, use a social login option if available.
3

Verify your email

Check your inbox for a verification email. Click the link in the email to confirm your address.
The verification email may land in your spam or promotions folder if it doesn’t appear in your inbox within a few minutes.
4

Accept the terms

New accounts must accept the Terms of Service at Onboarding → Terms before accessing the rest of the app.
5

Set up your organization

Use the organization switcher in the header to create an organization, accept an invitation, or switch between organizations you already belong to.Organizations are how XLR8.ai groups your team and data together.

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Organizations

XLR8.ai uses organizations to manage team access and data. Every experiment, content piece, and integration belongs to an organization — not to an individual user. When you sign in, you’re acting on behalf of the selected organization. Switching organizations reloads the app with that organization’s data.

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Creating an organization

If you’re the first person from your company to sign up, create a new organization from the organization switcher. You’ll be assigned the Admin role automatically.

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Managing the organization

From the organization switcher, open Manage organization to use Clerk’s organization profile. From there you can invite members, update the organization name, and manage membership.

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Inviting team members

1

Open organization settings

Open the organization switcher in the header, then select Manage organization.
2

Invite members

Enter the email address of the person you want to invite and choose their role.
3

Choose their role

Select either Admin or Member. See Organization roles below for the difference.
4

Send the invitation

Send the invitation. The invitee receives an email with a link to join your organization. Pending invitations also appear in the organization switcher.

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Organization roles

XLR8.ai has two roles within an organization:
Admins have full control over the organization. As an admin, you can:
  • Invite and remove team members
  • Assign roles to other members
  • Edit Organization Brand Guidelines
  • Approve or dismiss AI Brand Learnings
  • Manage org-wide Experiment Schedules in Settings
  • Use all product features (experiments, content, intelligence, integrations)

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Staying signed in and signing out

XLR8.ai keeps you signed in across browser sessions by default. Your session remains active until you explicitly sign out. To sign out, click your profile avatar or name in the navigation and select Sign Out. You’ll be redirected to the sign-in screen.

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Resetting your password

1

Go to the sign-in screen

Navigate to app.tryxlr8.ai.
2

Click 'Forgot password'

Below the password field, click the Forgot password? link.
3

Enter your email

Type the email address associated with your account and submit the form.
4

Check your inbox

Open the password reset email and click the reset link. The link is time-limited — use it promptly.
5

Set a new password

Enter and confirm your new password. Once saved, sign in with the new credentials.

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Troubleshooting sign-in issues

Check your spam, junk, and promotions folders. If the email still doesn’t arrive after a few minutes, make sure you entered the correct email address and try again.
You may be signed into the correct account but not associated with the right organization. Use the organization switcher to confirm the active organization, or ask your admin to confirm your invitation was accepted.
Try any email addresses you commonly use for work accounts. If you’re unable to determine the correct email, contact your organization admin — they can look up members by name in the organization settings.

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What’s next?

Quick start

Create your first experiment and start tracking your AI visibility.

Experiments

Learn how to run visibility and sentiment experiments across LLMs.

Settings

Configure your company profile, brand guidelines, and integrations.

Core Concepts

Learn the key terms used across XLR8.ai.